The CX Chat

S1. EP7 - Is your Learning and Development team your secret weapon when trying to level-up your Customer Experience?

June 08, 2020 Sabio Season 1 Episode 7
The CX Chat
S1. EP7 - Is your Learning and Development team your secret weapon when trying to level-up your Customer Experience?
Show Notes

In S1. EP7, Rob Flowers joins Matt and Simon in the 'pod booth' to discuss how important the role of Learning and Development (L&D) is and getting the best out of it. Should L&D be dedicated to Customer Experience?

Connect with Rob on LinkedIn.

Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100