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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S1. EP7 - Is your Learning and Development team your secret weapon when trying to level-up your Customer Experience?
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Sabio
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Season 1
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Episode 7
In S1. EP7, Rob Flowers joins Matt and Simon in the 'pod booth' to discuss how important the role of Learning and Development (L&D) is and getting the best out of it. Should L&D be dedicated to Customer Experience?
Connect with Rob on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100