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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S1. EP9 - Humanising Feedback – why the art of good storytelling could be the key to turning insight into action
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Sabio
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Season 1
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Episode 9
In S1. EP9, Alex Barker joins Matt and Simon in the 'pod booth' to discuss different approaches organisations need to take to bring insight data to life.
Connect with Alex on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100