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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S1. E10 - How are CX leaders planning for the recession?
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Sabio
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Season 1
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Episode 10
In S1. EP10, Martin Hill Wilson joins Matt and Simon in the 'pod booth' to discuss and get a clear picture of what CX leaders in the contact centre are doing to plan or prepare for the recession.
Connect with Martin on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100