S2. EP1 - Has everyone become a ‘tech savvy consumer’? How companies can contend with a new level of digital understanding Artwork

The CX Chat

A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.

All Episodes

The CX Chat

S2. EP1 - Has everyone become a ‘tech savvy consumer’? How companies can contend with a new level of digital understanding

July 21, 2020 • Sabio • Season 2 • Episode 1

The rise of the tech savvy consumer! In S2. EP1, Kate Russell, Author, Tech Reporter, Speaker & Educator joins Matt and Simon in the ‘pod booth’ where they’ll be discussing how companies can contend with a new level of digital understanding while maintaining effortless and memorable customer experience.

Find out more about Kate Russell.

Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100 @katerussell