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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S2. EP6 - What impact does the ‘Halo Effect’ have on Customer Experience?
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Sabio
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Season 2
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Episode 6
In S2. EP6, Victoria Hamilton, Director of Orange Falcon Consulting joins Matt and Simon in the pod booth to discuss what the Halo Effect is and how it impacts Customer Experience.
Connect with Victoria on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100