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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S2. EP7 - Is it possible to create a real ‘customer first’ culture?
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Sabio
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Season 2
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Episode 7
In S2. EP7, Ben Bax, Client Services Director joins Matt and Simon in the pod booth to discuss how to create a customer first culture and the obstacles organisations face in pulling this off.
Connect with Ben on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100