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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S2. EP8 - How to make every leader in your company a CCO and how to drive growth with service excellence
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Season 2
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Episode 8
In S2. EP8, Martin Schilling, joins Matt and Simon in the pod booth to discuss the importance for every leader to become a Chief Customer Officer and best practices on how to drive growth with service excellence.
Connect with Martin on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100